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Total Quality Management

Total Quality Management (TQM) is a management approach where all employees continuously improve processes, products, and services to achieve long-term customer satisfaction. It emphasizes a systematic effort, aligning with principles in standards like ISO 9001 to enhance performance and reduce quality-related risks.

Curated by Winners Consulting Services Co., Ltd.

Putting this into practice

Winners Consulting helps organizations turn this concept into workable policies, processes and audit readiness.

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