How to choose an ISO/IEC 29147 consultant in Taiwan: eight criteria

When choosing an ISO/IEC 29147 vulnerability disclosure consultant, first check whether they can set up a reporting channel that outsiders can find, with response times, and a coordinated vulnerability disclosure policy; then check whether it connects to ISO/IEC 30111 internal handling and to EU CRA reporting obligations.

Updated 2026-10-28

Direct answer: the first question to ask an ISO/IEC 29147 consultant is "when an outside researcher or a customer finds a vulnerability in your product, can they find where to report it, and how soon will they hear back?" ISO/IEC 29147 sets out how a vendor receives vulnerability reports, coordinates with the people who report them, and publishes remediation advisories; it is the outward-facing side of coordinated vulnerability disclosure (CVD). What happens after a report arrives (verification, prioritisation and remediation) is covered by ISO/IEC 30111, and the two should be set up as a pair. Next, check whether the consultant can connect it to the EU CRA. Annex I, Part II of the CRA (Regulation (EU) 2024/2847) requires manufacturers to put in place and enforce a policy on coordinated vulnerability disclosure (point 5), to provide a contact address for reporting vulnerabilities (point 6), and to publicly disclose information about fixed vulnerabilities once a security update is available (point 4). The Article 14 reporting obligations apply from 11 September 2026: an actively exploited vulnerability needs an early warning within 24 hours of becoming aware of it, a notification within 72 hours and a final report within 14 days after a corrective or mitigating measure is available, submitted through the ENISA single reporting platform to the CSIRT designated as coordinator and to ENISA at the same time. The CRA itself does not name ISO/IEC 29147; the 2024 standards-mapping analysis by the EU Joint Research Centre (JRC) and ENISA found that EN ISO/IEC 29147 maps to four of the eight vulnerability handling requirements in Annex I, Part II (points 2, 4, 5 and 6).

How 29147 and 30111 divide the work

StandardWhat it coversTypical outputs
ISO/IEC 29147 (vulnerability disclosure)Outward: receiving reports, communicating with reporters, publishing advisoriesReporting channel and security.txt, coordinated disclosure policy, advisory template
ISO/IEC 30111 (vulnerability handling)Inward: verification, prioritisation, root-cause analysis, remediation and releaseHandling process, prioritisation criteria, handling records and time limits

Eight criteria

CriterionQuestion you can ask any consultant
Reporting channelHow will outsiders find our reporting channel? Will it be published with security.txt?
Acknowledgement and response timesHow soon after a report do we acknowledge it and report progress? Who is responsible?
Coordinated disclosure policyWhat commitments and expectations does the policy state? What is our position on good-faith researchers?
Advisories and remediation informationWhat goes into an advisory, through which channel is it published, and when?
Vulnerability identifiersWhen needed, how do we obtain a CVE ID?
Link to 30111How are reports received from outside handed over to the internal handling process, and how is status reported back to the reporter?
EU CRA mappingCan you map us point by point against the eight requirements in CRA Annex I, Part II? 29147 maps to points 2, 4, 5 and 6; what covers the SBOM (point 1), security testing and review (point 3) and secure update distribution (point 7)? Who handles Article 14 reporting?
Who leads, and is work subcontractedWho actually runs the engagement, with what qualifications? Will any of it be subcontracted?

When you may not need a consultant

If your products do not go to the EU market and no customer asks for a coordinated disclosure policy, you can start by publishing a reporting channel and a simple handling commitment yourself, based on ISO/IEC 29147. If your products fall under the CRA, the reporting obligations already apply, and a complete, rehearsed process is advisable.

How Winners Consulting addresses these criteria

What follows is Winners Consulting's own description. Test us with the questions above, just as you test other consultants.

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Compliance needs all three; a consultant's value is integration

CRA, TISAX, ISO 27701 and the AI Act are not single technical problems. They are only complete when process, security technology and legal compliance all hold at the same time. Fix only one and the gaps in the other two surface during audits, incident reporting or customer due diligence, and the work has to be redone.

DimensionThe question it answersTypical gap when only this part is done
Process (management system)Who is responsible, what is done, when, where the evidence is, how it improvesTools are in place but nobody runs them on schedule, so there are no records at audit time
Security technologyHow controls are designed and how their effectiveness is verifiedDocuments are complete but the systems do not actually do what they describe
Legal complianceWhich regulation applies, which role you hold, the deadlines and penaltiesControls are built against the wrong regulation or role, so obligations are not covered

Winners' consulting team covers all three dimensions and plans regulatory scoping, process design and technical controls together, so a single body of evidence serves multiple regulations and customer requirements.

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